Clients may purchase a retail product and if they are not fully satisfied with it and the bottle is ¾ full, they can exchange it for a product of equal value.TLS guarantee’s our professional styling products and wants the clients to maintain optimum condition of hair between salon visits.
Our guarantee
We are so confident you will be absolutely delighted with your hair, that we will gladly guarantee your services as follows; Color/chemical services within 1 week; haircuts 48 hours and perms 2 weeks.
Recommendation
Smocks are provided for all chemical services, we recommend they be worn.Please be advised that we are not responsible for clothing damaged during a service.
Appointments
We recommend that you schedule all future appointments while at the salon, this will insure the day and time you need for your schedule.Please arrive 5-10 minutes prior to your appointment. We schedule appointments according to our stylist’s availability and specialty. If you are running late, please let us know and we will do our best to accommodate you. Arriving late will likely limit the time allocated for your service; it will lessen the effectiveness and most importantly your pleasure and enjoyment. Cancellations of all styling services require a 24-hour notice. Thank you for your consideration and understanding. Gratuities are not included in the price of services and are greatly appreciated. Suggestions are always welcome.
Gift cards/certificates
Gift Cards are available to be purchased in any dollar amount. Gift Cards must be presented at check out in order to be used for payment.We will not honor lost or stolen gift cards.
Share your beauty secrets…
Longing to share your style secrets? Have a friend that needs a fresh look for Fall? Ask your favorite stylist about our referral program during your next appointment, and receive 25% off cards for three of your friends!
(Psst… any card that comes back means 25% off for you, too!)
* Promotion ongiong - referral card must be presented by referred client at time of redemption - not valid for Brazilian Blowout appointments
Email The Team Michelle, Rose, Magan, Melissa & Kerri@ Michelle@total-look.com Michelle Muschiano-Waterman/ Owner & Stylist 401-295-5026 Call to make an appointment
OCTOBER OF 2011 WAS A MONTH FILLED WITH EDUCATION AS ALWAYS WE WENT TO THE PROVIDENCE SHOW THE NEXT LEVEL THEN WENT ON TO MASS FOR THE PAUL MITCHELL'S HAIR CAMP 2 DAYS OF CUTTING, UPDO'S, COLORING AND BUSINESS CLASSES
Michelle, Rose, Magan, Melissa & Kerri Went to the New York IBS 2009 Hair show. Came back with some GREAT new styles and techniques!
The Providence Hair Show "The Next Level" 2010 was another great success for us! Always learning the latest and greatest to bring back to NK!
April 2010 brings us to another great class! Going to Marlborough, MA for 2-days of Redkens "Imagine, Create & Design".
As always education is the foundation of TLS & a great staff! Throughout the year we attend classes with Paul Mitchell & Redken, the hair shows are always fun and a great learning experience. We will continue to bring all the latest styles back to North Kingstown for our clients.
New York April 2009
7419 POST ROAD NORTH KINGSTOWN, RI 02852 401-295-5026
